Furniture Store Marketing – When Everyone Is Your Customer, No One is Your Customer!

One of the biggest challenges home furnishing owners must overcome, in order to be successful in this new economy, is the dreaded I-offer-everything-for-everyone syndrome. On the surface this looks like a sure-fire way to get more customers, but it is already proven time and time again that it is not always the most successful way to prosper in your store.

If you are an independent home furnishing retailers, then chances are you have a limited budget and limited space to work with. So, if your store offers several contemporary collections, several ultra-modern collections and some eclectic pieces as well as some early American collections scattered through you store, do you really think that you have enough of any of those styles to satisfy the type of customers who are looking for a specific style? However, style is only one way to target your customer.

In fact, the most successful furniture retailers in my area focus on a couple of things to attract a specific type of customer:

  • Complete living room packages for under $ 2,000 or furnish your entitlement home for under $ 5,000.
  • Long-term low or no interest financing
  • Fast delivery within 3 days or less
  • Lower prices for packages

So, by narrowing down their advertising, they attract a customer that wants to purchase multiple pieces, which in turn, drives the average ticket sale and profits up. They then offer attractive financing terms which attracts customers with good credit and income, while enticing them to spend more money because the customer has longer to pay for it.

Most importantly, they save the customer money by buying more and can get it in their homes in a couple of days. There is also another twist to these retailers. They reward their salespeople handsomely for NOT selling the financing, but getting customers to pay off their balances in less than 90 days.

There is a common slogan in marketing statute, "There are riches in niches." Simply put, this slogan means determine who your most profitable, enjoyable and easy to attract customer is, and then specialize in getting more of those customers to come into your store and buy. You do this by creating a USP (Unique Selling Proposition) that compels your most profitable customer to come back into your business again and again.

What if you reviewed your business over the last couple of years and discovered the following trends about your customers and prospects:

  • Wives initially visited the store without their husbands.
  • Recently married
  • Had three kids
  • Lived within five miles of your store
  • Spent between $ 800 – $ 1500 on sofa, loveseat and tables.
  • Paid by Visa, MasterCard or Discover

Once you have this information, you can redesign your store and business to cater to more of the same types of customers that are currently spending good money in your store.

However, you can only use this information to your advantage if you take the time to find out who your customer is, what is important to them and what they really want.

It may come as a surprise to you, but your customers want more than just a sofa. If you are just selling a sofa, you are missing out on a ton of business. Here are a few of the keys I have discovered over the years:

  • Do not sell mattresses, sell relief from back pain.
  • Do not sell home theater seats, sell the entertainment experience.
  • Do not sell sofas or loveseats, sell comfort and warmth.
  • Do not sell furniture, sell status and prestige.
  • Do not sell interior design, sell ENVY and the WOW factor!

Once you know what your customers really want then, you could use that information to create a USP that attracts more of the same type of customers. For example:

  • "Do not hire expensive interior designers, use our 23 point design checklist and give your home a million dollar look for FREE!"
  • "Discover how to give your home an extreme $ 20,000 makeover, on an $ 8,000 budget."
  • "Your family and friends will say" Oh my gosh! Your home is simply amazing! "In 27 seconds flat … we guarantee it!"

Can You Really Lose As Much Weight As a ‘Big Loser’ Each Week – And Would You Want To?

With shows like the Biggest Loser getting massive reviews and viewer numbers, clearly its hitting a chord with the general public. The show encourages massive weight loss on a weekly basis. How do we know how much is a reasonable amount of weight to lose? Is it true that you can only lose half a kilo per week. Let's take a look at what is realistic – and achievable – for you …

First off, is it really possible to drop fat as quickly as the contestants on The Biggest Loser? Can the man on the street (or you :) take these kind of losses without a team of trainers, nutritionists and camera men following their every move? Or are the massive and speedy losses on the show nothing more than clever marketing and a not-so-subtublic manipulation of the viewer?

I did a little research to find out just how much weight some of our contestants have stacked up. At the time of my research the show was airing Week 11. Here's a summary of total weight loss for the final four contestants at that time:

Sam: just over 40kg (88 pounds)
Cosi: close to 48kg (105.6 pounds)
Alison: around 36kg (79.2 pounds)
Gary: close to 59kg (129.8 pounds)

The weekly weight loss (divided by 11 just to keep it simple, although obviously they would have lost different amounts each week) is shown here:

Sam: 3.63 kg p / week (7.9 pounds)
Cosi: 4.36 kg p / week (9.6 pounds)
Alison: 3.27 kg p / week (7.2 pounds)
Gary: 5.36 kg p / week (11.8 pounds)

Just in case you're interested, this averages out at a body weight percentage loss of around 2.8 weekly. If you matched this to the 'average' 70kg woman, that would equate to 1.96kg per week, and for a 90kg man it would be around 2.66kg per week.

Does not sound like too much, really, does it? I'm sure many readers out there would be thrilled to lose this amount of weight each week, and not necessarily consider it extreme.

But let's think about that. In my experience most of you have heard over and over that healthy weight loss is around 0.5-1kg per week. In fact, every health expert, resource or study I've mentioned that a 'healthy' (as in mainly fat, and sustainable) amount of weight loss is just that – around half a kilo per week for women, and 1 kilo for men. Extremely overweight people are said to be able to lose 1.5 kg per week.

If we take this as a gospel (for now), then clearly the BL contestants are losing weight much faster than they should be in order to keep it off. According to Anne Collins, fat loss expert extraordinaire,

'When we lose weight we do not just lose fat. We lose a combination of body fat, and muscle tissue. Studies show that when we diet, the weight we lose is on average 75 percent fat and 25 percent muscle. (Also) remember water accounts for about 70 percent of the total body weight of an average person, with muscle tissue containing roughly 75 percent water (plus 20 percent protein and 5 percent minerals), and body fat containing roughly 50 percent water. '

How is this relevant?

When you lose weight quickly, your body will shed muscle and water before it lets go of fat stores. This is because your body views rapid weight loss as a threat to your survival – your physiology assumes that you must be low on resources (food), or on the run. Why else would you starve or over-exercise yourself?

In order to preserve life (yours!) Your very intelligent body gets rid of the less important stuff – like muscle. Yep, that's the metabolism boosting stuff in case you forgot. After all, fat stores will keep you alive for longer.

So the long and short of it is that losing weight too quickly will not only mean you lose muscle and water over fat, but you will also (at least semi) permanently lower your resting metabolic rate, meaning that the same amount of food you used to eat will cause you to gain more weight.

This is where the concept of the 'yo-yo effect' comes in to play – the idea (reality) that most diets result in a bounce-back effect that leaves the sorry soul in question more overweight than when they started.

NOT good.

But that's not really the full story. Here's where it gets even more confusing (or interesting, for the thinkers among you).

o If your body is under a lot of stress, you can not safely lose weight. Basically, your body will not allow you to. This is because stress is a threat to your survival – and your body can not distinguish between our modern day stress of a demanding job or unsettled relationship, and the stress of a threat on your life. Therefore, your body views all stress as a threat to your survival – and attempts to give you a fighting chance by keeping a protective layer of fat that will not go away regardless of what you eat or how you exercise.

o According to William W. Wolcott, author of The Metabolic Typing Diet, 'It is not uncommon for people to gain weight in response to stress. Weight gain literally represents a protective layer, an insulator, against the pain and suffering of the stress. In such cases, diet, nutrition, and exercise are powerless to resolve the problem '. Solution: put steps into place to detoxify stress. This includes eating correctly, but also taking time out.

o Ironically, cutting back calories to an extreme or doing high amounts of cardio exercise can also prevent you losing weight.

o Even if you are losing weight at the 'safe' rate of, you will still find your lean muscle mass decreases to some extent. In the long run this means you will lower your metabolism and possibly gain weight back. The only way to counteract this is to perform resistance exercise. I'd recommend at least 1-2 half hour sessions per week, for maintenance, or more if you're looking to gain a significant amount of muscle.

o A final spark of hope – Over the years I have known clients to 'lean up' in an incredibly fast manner. Without losing a significant amount of muscle – and I'm not just talking abut extremely overweight people. I'm going to finish this article with my hot tips for maximizing weight loss from fat.

MAXIMISE YOUR FAT LOSS

1. Eat correctly. Trust me on this – pill popping is NOT how the human body achieves true health and weight loss. Choose natural, minimally processed sources of carbohydrates, fat and protein.

2. Sleep correctly. Numerous studies have shown that building up a sleep debt will result in rampant stress hormones that cause your body to store fat. Regardless of how you eat or exercise. I've written many articles on the topic myself.

3. Think correctly. I do not care how 'airy fairy' this sounds – your thoughts do have power. If you believe and tell yourself that you can not lose weight, you WILL NOT lose weight. Positive thinking on its own may not cut it, but it sure is not going to hurt. Build confidence and promote positive action by telling yourself that you can and will improve your health and weight.

4. Reduce stress. We've spoken about how stress hormones cause you to store fat. If you really can not change your lifestyle, put steps into place to relax and recuperate. Using your one free hour pounding the treadmill is not always the best option. But ask yourself this. Can you REALLY not change your lifestyle? If your life depended on it I bet you would walk out of the job, relationship, situation or whatever it might be. Guess what? Your life does depend on it.

I guess when all is said and done, the rapid weight loss of Biggest Loser contestants may not be possible or ideal for most people. This next I believe the show does a brilliant job of inspiring people to reach, to fight, to do whatever it takes to achieve their dreams. I think if you asked them, the BL contestants would tell you that they had definitely been living life.

How 'bout you?

Life is Now. Press Play.

Recruitment Video is an Important Part of an Employment Branding Strategy

Video is the # 1 form of Internet communication and can be one of the most effective medium organization uses to build its employment brand. Recruitment videos posted on an organization's career site, distributed via podcasts and posted on YouTube and social networking sites can create excitation for the organization by allowing potential candidates to experience an organization's corporate culture, values, see multiple employees' passion for the organization and see what it's like to live and work in the organization. Google's recruitment video "An inside look at Google" as been viewed over a half million times on the Internet. Other organizations such as Yahoo, Microsoft, Cisco, IBM, JP Morgan, TiVo, the US Army and Home Depot have found great success using recruitment video. I recently read that studies have shown an effective recruitment video can increase passive candidate flow by up to 30%.

An organization's recruitment video is not a commercial and should not be scripted. The goal of the video is to give an inside look at the company and employees doing real work. A recruitment video should show real employees telling real stories about the organization. The video should also include a message from the CEO or an executive in the area of ​​the organization the video is targeted. The more real the video is the more effective it will be. An effective recruitment video should be 2 to 4 minutes in length. Remember you want a potential candidate to take action so make the video compelling and fun. When you create your recruitment video give potential candidates an avenue to respond by including a link to the organization's career site and if possible an e-mail address for candidates to forward their resume.

Recruitment video is a great way to increase employee referrals. Encourage employees to include a link to recruitment videos in their e-mail auto-signatures and individual FaceBook, LinkedIn, Ning, MySpace and other social networking site pages. We've discussed using viral marketing techniques to build employment branding. Ensure that those writing about the organization include a link to the organization's recruitment video.

Remember that your recruitment video is only as good as the employment site it directs potential candidates to. Potential candidates will visit an organization's employment site to confirm if what they hear about the organization is true, read detailed information about the organization, and submit their resume. The career site should clearly identify the organization's culture, values, vision, current job openings and benefit programs. The site should reflect an organization's brand and strengthen a candidate's desire to consider employment opportunities with the organization. Included on the site should be testimonials from employees that reinvigorate what potential candidates viewed in the video.

Tips For Weight Loss Reexamined

When you hear the word weight loss, the images you conjure up are giving up on food, skipping one meal in a day and trying to bury your hunger in whatever manner you can.

No longer are these true as a means of going for that weight loss you so desire. A lot of things have been redefined and re-examined in the weight loss arena and a lot of old theories of dieting and controlling your hunger are no longer valid. Come to think of these, a lot of these have been even dismissed by medical specialists as dangerous and unhealthy.

So what are your options if you want to lose weight? Well, if you have heard about stories of actresses going on a crash course diet and getting thin in ten days then you have only heard about one side of the story. There are stories which are not told that these actresses suffer from numerous health related issues because of their dieting binge or because of the rapid loss of weight. So better be careful if you are going to pursue weight loss that way.

Do not despairs as there are unhealthy and more meaningful ways of losing weight which will not take you down the unhealthy path. These tips for weight loss will help you lose weight in a manner which is also medically viable and can be sustained by the body. But the fact of the matter that the inner motivation still has to come from you.

The first foremost tip for weight loss is that you should drink lots of water. Drink eight to ten glasses of water everyday. This helps in two ways first you lose excess toxins from the body and secondly your metabolism rate go high. As a corollary to that since you have had so much water you will not be hungry as much as you were earlier. This should be your number one fad diet if you are a aficionado of fad diets that come and go every year.

The second tip is a combined tip of exercise and discipline. Exercise regularly and exercise smart. Never ever give up. They say a habit is formed in 21 days and that means for the first 21 days you should attend to be disciplined and will exercise regularly. After 21 days it will become your habit and then you should strive for more and more strenuous exercises each day. If you have issues going to the gym try using home based equipment like Wii Fit or Yoga at home or cycling at home for doing some exercises at home. Increase the difficulty levels and you will see weight loss happening.

Hopefully these tips will help you reduce significant quantity amount over a period of time. Remember there is no magic formula.